Terms of Service

1. Overview

AdLumoEx ("we," "us," or "the platform") is a school sponsorship marketplace that connects approved schools, school districts, and other authorized school organizations ("School Organizations") with businesses and other sponsors ("Advertisers"). School Organizations offer sponsorship placements, and Advertisers use the platform to find opportunities, submit interest, enter agreements, and pay for approved placements.

AdLumoEx provides marketplace, contracting, payment, messaging, and proof tools. We do not operate a school, control school property, create an endorsement by a School Organization, or guarantee that a sponsorship will produce any particular audience, sales, or other result.

Your signed booking identifies the purchased placement, dates, services, price and applicable payment conditions. Services described below apply only where offered and expressly included in that booking. Older bookings keep their recorded agreements, prices and settlement conditions; this page does not rewrite an existing signed agreement.

By creating an account, browsing listings, submitting interest, or booking a Placement, you agree to these Terms of Service ("Terms"). If you do not agree, please discontinue use of the platform.

2. Eligibility & Accounts

You must be at least 18 years old, legally capable of entering a binding contract, and authorized to act for any business, school, district, or other organization you represent.

Accounts use Google sign-in. We collect your Google-provided name, email, optional profile image, and session information.

AdLumoEx is a business-to-business service for adult representatives. It is not intended for student accounts or direct use by children.

You are responsible for account security, accurate information, and all actions taken through your account. Do not share sign-in access or use another person’s account. AdLumoEx may restrict, suspend, or terminate accounts for misuse, false information, unauthorized access, or noncompliance.

3. Roles & Definitions

4. School Organization Access & Authority

A person may apply to create a new School Organization or request access to an existing organization. AdLumoEx may approve, deny, request more information, suspend, or revoke school access in its discretion and as required to protect the marketplace.

Organization join codes and membership requests are access credentials. Owners and Admins must protect join codes, verify applicants before approval, assign the minimum appropriate role, and promptly report unauthorized access.

Actions taken by authorized Owners, Admins, and Members within their permissions are treated as actions of the School Organization. The School Organization is responsible for its users, internal approvals, role assignments, and the accuracy of information they provide.

Public listings identify the School Organization rather than the individual employee who drafted or published the listing. AdLumoEx may currently limit a user to membership in one School Organization.

5. Listings, Sponsorship Interest & Bookings

School Organizations must describe each Placement clearly, including the school or campus, location, format, availability, contract term, price, installation responsibilities, audience estimates, restrictions, and any school-specific approval requirements.

Traffic, attendance, audience, impression, and demographic information may be estimates. Unless expressly stated in a signed agreement, neither the School Organization nor AdLumoEx guarantees a minimum audience or campaign result.

An Advertiser’s submission of interest is not a reservation or contract. A School Organization may review, ask questions, approve, or decline interest based on fit, policy, availability, and lawful criteria.

An Advertiser submits a campaign overview with interest for School Organization review. After approval, the booking proceeds to advertisement preparation, the applicable agreement and payment. In an itemized order, the Advertiser selects the offered services and supplies artwork or a design brief and references before agreement and checkout. The School Organization signs first and the Advertiser signs afterward. No booking is final until required parties sign, payment is secured, and the platform confirms the booking.

If auction or buy-now features are enabled for a listing, a bid or buy-now request is a campaign-backed offer for School Organization review, not an immediate purchase. A leading valid bid may advance for review, but a booking forms only after School Organization approval, required electronic signatures, and successful checkout.

Custom contracts are not available in the current launch flow unless AdLumoEx expressly enables and approves a different written process. Users may not bypass the platform’s contract, payment, messaging, or proof controls for a platform-originated opportunity.

6. Pricing, Payments & School Payouts

Payments and payouts run through Stripe Connect. AdLumoEx does not store raw card or bank-account details.

Schools set the flight dates and placement price. For a monthly-rate listing, the full upfront placement subtotal uses the inclusive start and end dates: full calendar months use the full monthly rate, and partial months use the monthly rate multiplied by the included calendar days divided by the number of days in that month. Each month's charge is rounded half up to the nearest cent before the monthly amounts are added. A fixed-price package uses its disclosed full-flight placement subtotal.

For new bookings, a 7% Advertiser marketplace fee is charged once on the full-flight placement subtotal. The fee applies only to placement; separately disclosed service charges do not incur this placement fee. The exact total is shown before agreement and payment and is collected in one upfront Stripe transaction.

Previously agreed bookings retain the fee and amounts recorded in their agreement and payment records. There are no monthly Advertiser charges, installment charges, automatic subscription renewals, or monthly School Organization releases for that booking.

The Advertiser’s charge is processed on AdLumoEx’s Stripe platform account. The marketplace fee is not deducted from the School Organization’s listed placement subtotal, although Stripe or a financial institution may apply fees under its own terms.

For itemized orders whose signed agreement provides for payment before production, AdLumoEx initiates transfer of the school placement share after verified payment, without waiting for installation or placement proof. A confirmed school-funded refund adjustment may reduce an amount not yet transferred. A transfer to the connected Stripe account is distinct from arrival in the school's bank account; provider requirements, processing or a payment issue can affect that timing.

Older bookings with proof-conditioned settlement keep those recorded release requirements. Their school subtotal is transferred after the applicable placement, proof and release conditions are satisfied. A held settlement status is not a bank account, escrow account, deposit or insured balance for either party.

The organization Owner is responsible for connecting the correct legal entity and payout account, keeping Stripe information current, and handling the School Organization’s taxes and reporting obligations. Stripe may delay or disable payouts while requirements remain incomplete.

6a. Optional Services & Prepaid Bus Renewal

Banner printing is optional where offered and currently costs $200. Banner management requires printing through AdLumoEx: the Advertiser must expressly select both services. Management costs the greater of $50 or $11 per calendar month per banner over the school-set flight, with partial months prorated by actual included days and each month's amount rounded to cents. The entire management price is paid upfront, not billed monthly.

Purchased banner management includes installation, removal, monthly photos, placement verification, replacement coordination and renewal support. Coordination or renewal support does not itself purchase a replacement or an additional flight. Bus graphics do not include this banner-management service.

Initial bus orders require the physical production package, even when the Advertiser supplies its own artwork: $1,200 for King or $850 for Queen. Standard creation, installation and removal are included in that package.

Professional creative design is an optional $25 service where offered. The brief, logo and reference files are provided before payment; finished artwork is created afterward. Supplying existing artwork does not remove required physical production from an initial bus order. Downloading a finished design is not design acceptance or authorization to print.

AI-generated artwork may not fit the required dimensions, resolution or print specifications. Review artwork against the required specifications before authorizing printing; AdLumoEx does not promise automatic detection or correction of AI-generated material.

A school may offer an optional additional bus flight with its own fixed dates and placement price. If expressly selected during the initial purchase, that renewal is included in the upfront charge and the placement fee applies to both purchased flights. It is not an automatic renewal or recurring charge and does not add a second initial production package. Unpurchased gaps between flights are not advertising time; follow the signed agreement for display, retention and removal arrangements.

The final itemized agreement controls the selected services and accepted prices. A service described on this page is not automatically included or available on every listing. Later price changes do not reprice an existing accepted order.

7. Placement, Proof, Disputes & Refunds

School-set flight dates are fixed and remain the dates in the signed booking. Payment, design delivery and production authorization do not establish that installation has occurred. The agreed location, format and display remain subject to documented safety, legal, emergency, facility or school-policy requirements.

For a managed banner under the current itemized-order terms, the AdLumoEx operator installs the banner within one week of the scheduled flight start (the start date plus seven calendar days). For an unmanaged banner, the Advertiser arranges installation; its own late installation loses time within the fixed flight and does not automatically extend the dates or reduce the price. Bus installation and removal remain included in the purchased bus package.

Installation proof is uploaded by the AdLumoEx operator only when banner management is purchased. Businesses without management have no installation-proof upload requirement. This does not create a customer proof-approval step or a placement-proof condition on school transfer for itemized orders. Purchased management's monthly photos are part of that service, not monthly billing.

Envision production delays require administrator review. A delay report or review note does not automatically change flight dates, prices or refund eligibility. Report damage, removal, interruptions and other placement issues promptly through the available booking support tools.

Older bookings remain governed by their signed placement and proof conditions. Where those terms require school-uploaded launch proof, Advertisers generally have seven (7) days to approve or dispute it, subject to extension during an investigation. Expiration does not guarantee approval or payout; overdue or disputed proof may require administrative review. Any older proof-waived handling still follows its recorded initial-photo and live-placement requirements.

Where an older signed agreement starts the term when placement is recorded live or conditions settlement on proof, those provisions remain in effect. They do not change the school-set dates or payment-before-production conditions of a newer itemized order.

A cancellation request is not an automatic cancellation or refund. Refund requests are reviewed against the applicable agreement, evidence, platform records and law. Under the older launch refund policy, an approved full refund returns the full final amount paid, including the Advertiser platform fee; partial refunds and requests after school payout require individual review under that policy.

For itemized orders, an administrator records the exact approved refund amounts and any school recovery or unpaid service cancellation required by that review. Required recovery is verified before the associated customer refund. A refund amount alone does not cancel a purchased flight, release its inventory or promise a date extension. No automatic remedy is created by this page.

Parties must report issues promptly and keep relevant communication and evidence in platform messaging. A proof-conditioned older payout may be paused while its dispute is reviewed. Payment-network disputes and chargebacks follow separate Stripe and platform processes. AdLumoEx may determine whether to release funds, require correction or a make-good, or approve a refund based on the applicable agreement, evidence, platform records and law.

8. Content, School Safety & Student Privacy

All listings, Creative, messages, profile content, links, QR codes, and proof must comply with the School Sponsorship Content & Community Guidelines and be lawful, accurate, non-infringing, safe, and appropriate for a school environment.

Advertisers may not imply school endorsement, use school names, logos, mascots, or other marks without permission, or make deceptive, unsafe, or unsubstantiated claims.

Users must not upload student education records or student personal information, including student names, faces, voices, contact details, identification numbers, grades, attendance, schedules, transportation details, health information, disciplinary information, or other information that identifies a student. Images must focus on the Placement and must not show identifiable students.

If student-related content is necessary for a purpose outside the current marketplace workflow, do not upload it to AdLumoEx. The School Organization must first obtain its own legal and policy review and use a separately approved process.

Advertiser Creative may not use QR codes, forms, messages, or landing pages to solicit or collect personal information directly from students or children through the Placement.

Some listing, placement, and proof images may be stored at a shareable or publicly accessible asset URL. Users must treat those images as potentially public and must not upload confidential, security-sensitive, or student-identifying material.

9. Data Handling & Third Parties

We use service providers for authentication, hosting, public and restricted file storage, payments and payouts, maps, email, and automated content moderation. Those providers process information under their own terms and our service arrangements.

We collect and use account, school-application, organization-membership, profile, listing, campaign, contract, payment-status, message, proof, support, and technical information as described in the Privacy Notice.

Map information may reflect supplied coordinates or an approximation, and audience information may be estimated. Users should rely on confirmed booking instructions rather than a map pin alone. Booking, payment, moderation, and dispute records may be retained for audit, safety, legal, and support purposes.

See the AdLumoEx Privacy Notice for more information about collection, use, retention, sharing, and your choices.

10. Intellectual Property

AdLumoEx owns its software, designs, platform content, and branding.

School Organizations and Advertisers retain their rights in content they supply. They grant AdLumoEx a worldwide, non-exclusive, royalty-free license to host, reproduce, resize, moderate, display, and transmit that content as reasonably needed to operate, secure, promote, and document the marketplace and relevant bookings.

Each party represents that it has authority to provide its content and marks. Permission to use school or advertiser branding for one Placement does not transfer ownership or authorize unrelated use.

11. Moderation, Suspension & Fraud

AdLumoEx may use automated tools and platform review to screen text and selected images, including self-service Advertiser business-profile media. Moderation does not guarantee that content is accurate, lawful, safe, or school-approved.

We may reject, edit, hide, pause, or remove content or accounts; limit organization access; hold or delay payouts where permitted; require additional verification; or report serious conduct when we reasonably believe there is fraud, unauthorized school access, unsafe content, infringement, payment manipulation, or another violation.

Prohibited conduct includes fake or self-dealing bookings, impersonating school personnel, abusing join codes, evading account restrictions, manipulating payment or proof records, using bots, harassing users, and moving a platform-originated transaction off platform to avoid safeguards or fees.

12. Marketplace Role & Disclaimers

AdLumoEx is a marketplace intermediary. We do not endorse or guarantee a School Organization, Advertiser, listing, audience estimate, placement condition, Creative, legal status, tax treatment, policy approval, or campaign result.

School Organizations control their property, school approvals, personnel, safety and permitted display. Installation and purchased service responsibilities follow the signed booking. Advertisers control their Creative, claims, links and campaign objectives. Each party must perform its own diligence.

The service is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted access, placement availability, successful matching, payout timing, or error-free third-party services.

13. Liability & Indemnity

We are not liable for indirect, incidental, or consequential damages. Total liability is limited to the greater of $100 or the service fees you paid in the past six (6) months.

To the extent permitted by law, you agree to defend and indemnify AdLumoEx, its affiliates, and personnel from claims arising from your content, listings, Creative, Placement, organization access, legal or policy violations, infringement, or misuse of the platform.

Nothing in these Terms requires a public School Organization to waive governmental immunity, statutory protections, or legal limitations that it cannot lawfully waive. Any conflicting obligation applies only to the extent permitted by applicable law.

14. Dispute Resolution & Governing Law

These Terms are governed by Utah law. Users agree to attempt resolution through our support system before arbitration.

To the extent permitted by applicable law, unresolved disputes will be settled by binding arbitration in Salt Lake County, Utah, under AAA rules. If a public entity cannot lawfully agree to arbitration, the dispute will proceed in the court or forum required by applicable law.

A notice of this arbitration requirement appears in the site footer. School Organizations should have an authorized representative review these Terms before accepting them.

15. Changes, Termination & Contact

We may revise these Terms as the service changes. We will post an updated date and may require renewed acceptance for material changes. Continued use after an effective update signifies acceptance where permitted by law.

Accept the current Terms and Guidelines and acknowledge the Privacy Notice during onboarding. If the policy version has changed, review and acknowledge the updated documents before creating a new listing or submitting a new purchase request. This review does not block ordinary dashboard access or work on existing bookings, and it does not amend an existing signed agreement.

You may stop using the service, but termination does not cancel signed agreements, payment obligations, dispute duties, record-retention requirements, or provisions that by their nature survive.

Questions, legal notices, and support requests may be sent to support@adlumoex.com.